What are the authentication methods for MFA (Multi-Factor Authentication)?

Mobile Application

This option sends a notification to the authenticator application on your smartphone or tablet.

• View the notification and select authentication in the app, if possible.

• Your work or school may require you to enter a PIN before authentication.

• Use the verification code.

• In this mode, the application generates a verification code every 30 seconds.

• Enter the most recent verification code on the login screen.

• The Microsoft Authenticator app is available for Android and iOS.

Authentication Call

It automatically sends a voice call to the phone number you have defined.

• Voice Call: Answer the call and press # on the phone keypad to authenticate.

• SMS: A text message containing a verification code will be sent to the phone number you have defined. Reply to the text message or enter the verification code.

Office Call

This method sends an automatic voice call to the phone number you defined.

• Answer the call and press # on the phone keypad to authenticate.