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Who are we?

Koç University Information Technology Department provides the information technology infrastructure and support for academic, administrative, and research studies throughout the University.

What is KU NetID?

KU NetID is your username that you will use for the information technology services throughout your university life.

Learn more about KU NetID.

Change your password!

Change your initial password after the first login.

Learn more about change password.

Stay secure!

  • Protect Your Valuables: Keep your laptop or mobile device at hand or locked. Back up your critical data on Google Drive.

  • Guard Your Identity: Be careful about phishing (attempts by hackers to steal identities or take over computers). Please do not share your password with anyone including IT. We do not collect passwords by e-mail/SMS. If you receive such e-mails, please disregard.

  • Shared virtual computers, which are located at the LibraryStudent CenterComp Labs and Dormitory Lounges, do not store local data. Every time the computer is turned off or you log out of your account, all data will be lost. You have to save your work on your own home folder or an external storage device.

Get connected ON Campus!


KU and GUEST are wireless networks on campus.

  • You can connect to KU wireless network with your KU NetID.

  • Guests can connect to GUEST wireless network with username/password that is sent by SMS or email.

Learn more about KU Wifi.

Get connected OFF Campus!

VPN: Virtual Private Network

VPN service allows you to access KU Resources off-campus.

Learn more about VPN Access.

Microsoft Office 365 and OneDrive

Microsoft Office 365 is available free of charge to students currently employed by the University. Download and install the latest version of Microsoft Office through the Office 365 portal as described below. 

Learn more about Office 365.

Office 365 is able to be used up to 5 devices.       

How to use printers?

FindMe printing service allows network printing to central printers at Rumelifeneri, and West campuses. 

Learn more about FindMe Printing.

Online Education  

Learn more about Remote Teaching & Learning.

KUHub Mobile App

  • KUHub Mobile is the official mobile application of the university. It is designed to enhance the experience of students, faculty, and staff with personalized information and easy access to online university services.

  • You can download it from the Play Store or App Store.

      Learn more about KUHub Mobile.

How to get IT help?

The KU IT Service Desk provides technical and customer support to Koç University students, faculty and staff as a single point of contact. Customers can access services via phone, walk-in, and Trackit. You can create issue tickets and track the progress using the TRACKIT system for IT and other units of the University.

Call  1111  (0212 338 1111 out of campus)

E-mail to

Submit a request

Learn more about Service Desk.

Related Policies and Procedures

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